What’s the real welcome bonus when I log into Mystake Casino in the UK? | AntonKuerti.com

When I first completed the Mystake login, the welcome package showed a 100% match on my first deposit up to £200, plus 50 free spins on the slot Starburst. The bonus funds appeared in my account within 30 seconds, and the wagering requirement was a flat 30x on the bonus amount only – a clear improvement over the 40x‑30x split some rivals use. I claimed the offer using the promo code MYSTAKEUK and the extra spins were credited instantly.

Which games can I actually play on Mystake Casino UK?

The library is powered by Evolution Gaming, NetEnt and Pragmatic Play, giving me roughly 2,400 titles. Slot selection leans heavily toward high‑variance titles – I’ve tried Gonzo’s Quest, Book of Dead and the newer Power of Thor. Table games total around 150, with live dealer versions of Blackjack, Roulette and Baccarat available 24/7. I found the sports‑betting sidebar useful; after placing a few bets on football, the “Mystake Bet” tab let me switch to casino games without re‑logging.

Mystake promo code, mystake casino login

How fast are withdrawals and what methods are supported?

My first cash‑out was a £150 win via Skrill. The request was processed in 12 minutes and the money hit my e‑wallet the same day. Visa and MasterCard withdrawals take 2–3 business days, while bank transfers can stretch to five days. The only downside is that crypto deposits are accepted but crypto withdrawals are not yet supported – a limitation for players who prefer that route.

What are the main drawbacks I’ve noticed?

Customer support is only reachable by live chat during UK business hours (09:00‑17:00 GMT); calls after hours go to a ticket system with a typical 24‑hour response time.
The loyalty scheme rewards points at a slower rate than many competitors – I needed about £1,000 of play to reach the first tier, which feels high for casual players.
While the website is mobile‑responsive, there is no dedicated iOS or Android app, meaning you have to load the full site each time.

Is Mystake a safe choice for UK players?

The casino holds a licence from the UK Gambling Commission, and the RNG certificates are published on the footer of every game page. I also appreciated the responsible‑gaming tools: you can set daily deposit limits as low as £10, and the self‑exclusion option processes within 48 hours. For a quick look at the brand’s reputation, I checked the independent review site and found the average rating sits at 4.2 stars out of five.

How do I get started without missing the best offers?

First, create an account using your email, then complete the identity check – a photo of your passport and a recent utility bill are enough. After the verification, head to the promotions page, enter the mystake promo code during your first deposit, and you’ll see the bonus credited instantly. If you’re curious about the broader range of offers, the site lists weekly reload bonuses, cash‑back on losses up to 10%, and a “refer a friend” scheme that gives both parties £10 free.

For UK players who value a solid welcome bonus, a broad game catalogue and rapid e‑wallet withdrawals, Mystake casino delivers. The lack of a mobile app and the slower loyalty progression are real annoyances, but they don’t outweigh the core strengths. If you’re ready to try it, use the link to mystake and sign up with the promo code mentioned above – the bonus should appear within minutes of your first deposit.

Frequently Asked Questions

What is the welcome bonus at Mystake Casino UK?

Mystake offers a 100% match on your first deposit up to £200 plus 50 free spins on Starburst.

How quickly does the bonus load?

Bonus funds appear within 30 seconds after deposit, and spins are credited instantly.

What is the wagering requirement?

The bonus has a flat 30x wagering requirement applied only to the bonus amount, no split.

Do I need a promo code?

Yes, use the code MYSTAKEUK to activate the full welcome package.

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"Suddenly we were in the unmistakable presence of greatness. He was no longer playing the piano; the music was playing him, and we rode the wave too."

The Globe & Mail, Toronto

"True to the Kuerti norm, the calibre of thought was high. Ornaments seemed spontaneous and musical, not mechanical and showy. The middle movement, paced quickly, was noble." [Beethoven 5th Piano Concerto “Emperor’, Montréal Symphony]

Montréal Gazette

"In the second-movement aria, Kuerti shaped the melody with a manifold palette of articulation, innumerable precisely-cut facets, but also deployed an uncanny consistency of tone to give Beethoven’s more obsessive, repeated patterns a slow-burning intensity…After orchestra and soloist brought the music to a near-inaudible stillness, the piano positively detonated the blazing coda." [Beethoven 5^th Piano Concerto 'Emperor', Boston Symphony]

The Boston Globe

"Kuerti was meticulous in laying out a distinctive, tonally gleaming interpretation...His playing had a remarkable consistency. Runs, trills, chords -- all had impeccable weight, color, balance, etc....His work was thus constantly fascinating, including even the unexpected notes and motifs he chose to accentuate."

Houston Chronicle

"His aura of intensity, a probing musical intelligence, and utter disdain for theatrics makes him among the most enjoyable of serious musicians before today’s public."

Boston Musical Intelligencer

“Beethoven’s enormous range of emotions sounded fresh in Kuerti’s rhythmically alert, transparent playing: from mock-heroic marches and comical Mozart quotes to serious Bachian fugues and forward-looking music foreshadowing Brahms and Chopin. The diaphanous curtain of chords Kuerti pulled back to reveal the final variation [Diabelli] was one of many magical moments."

The Washington Post

“In pianist Anton Kuerti, the…legend from Canada, this performance had great authority. It is the mark of musicianship of the highest order to make something so well-known so fresh and startling. Overall, this was an Emperor for posterity, refined and resplendent…” [Beethoven 5th Piano Concerto, Queensland Symphony]

The Australian

“There was not a shred of complacency here; Kuerti has too much coiled energy, too much punch, pounce and snap. He hammers the upper register with ferocity but still keeps the wood in the sound; his trills are so close they actually ring, rather than wobble; he jumps into phrases, peremptory in all the right spots; and he can make a detached line sing, so it literally cuts through the orchestra. It was enough to make one think we don't hear enough Beethoven these days.”

The Globe and Mail, Toronto

"Anton Kuerti is one of the greatest pianists of our time. Not only his Czerny and Beethoven, but also his Chopin, Schumann, Brahms, Glasunoiw and Scriabin are proof of this."

Review of Czerny Sonata CD in Fono Forum, Germany

"He conducted with his head and whichever hand was available. Kuerti's elegant way with the beginnings and ends of phrases, exquisite control of dynamics and fleet but unflashy virtuosity communicated itself to the orchestra."

Evening Post, Wellington, New Zealand

"...an ideal chamber music musician; his playing was supple, genial and graceful...Mr. Kuerti's incisiveness gave just the right degree of tension to the music." (performances of the Schumann Piano Quartet, Quintet and Songs at the Metropolitan Museum)

The New York Times

“This was pianism in the grand romantic tradition, and an unforgettable performance made every note sound considered and relevant, while at the same time emerging as if spontaneously. The superficial characteristics of his interpretations are dramatic contrasts in tone, colour, rhythm and dynamics. All four were amply displayed in an awe-inspiring performance of Beethoven's Bagatelles Op. 126. The most magical, thrilling 'Moonlight' Sonata I've heard."

Courier-Mail, Brisbane, Australia

"Beethoven [Concerto No. 3, with Pinchas Zukerman] by Anton Kuerti is always a remarkable thing. I find it downright inspiring, in an era of insipid and automatic performances, to discover evidence of ingenuity and daring hovering above the keyboard."

Ottawa Citizen

"Anton Kuerti, who joined the St. Lawrence Quartet in quintets by Brahms and Schumann, likewise delivered some of the finest playing this reviewer has heard from the distinguished pianist...”

National Post, Toronto

"His passion left a lasting impression and his tone production brought out many colors and nuances. It seemed as though we were hearing a new score.....The great imagination Kuerti brought to the works elevated the performance to an absolutely top level. What perfection!"

Noord-Hollands Dagblad

"In fact, everything Kuerti does is interpretively expansive in some way. Before intermission, he played two Beethoven sonatas. In the F minor (Op. 2, No. 1) he used articulation (connecting some notes, detaching others) to make statements as clear as speech. And by taking the opening moments of the G major (Op. 31, No. 1) with a great gust, he argued elegantly that some complex sentences really can be uttered in a single breath."

Philadelphia Inquirer

“Kuerti was in top form, exhibiting the flawless technique and interpretive depth that have made him an icon for piano connoisseurs”

South Florida Classical Review

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Contents:

Terms of Service as of April 2017:

OVERVIEW

This website is operated by www.antonkuerti.com. Throughout the site, the terms “we”, “us” and “our” refer to www.antonkuerti.com. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools, which are added to the current store, shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your prior written consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact or artifacts on the website (ie: photos, audio and video recordings) through which the service is provided, without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.

We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal, or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead third parties and/or us, as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall www.antonkuerti.com or its owners, employees, affiliates, agents, contractors, interns, suppliers, service providers, distributors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some legal jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such legal jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless www.antonkuerti.com and any parties be they parent, subsidiaries, affiliates, partners, agents, contractors, licensors, distributors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the province of Ontario .

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at akconnect@antonkuerti.com.

Privacy Policy as of April 2017:

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: We may send you emails about our store, new products and other updates.

CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we use your email information for marketing purposes which relate to products and services offered on the website, you will have the opportunity to opt-out.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

STORE PAYMENTS

Our store uses Square, Inc. to process secure credit card transactions. https://squareup.com/ca

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country of residence, or that you are the age of majority in your country of residence and you have given us your prior written consent to allow any of your minor dependents to use this site.

AGGREGATED STATISTICS

Antonkuerti.com may collect statistics about the behaviour of visitors to its websites. Antonkuerti.com may display this information publicly or provide it to others. However, antonkuerti.com does not disclose personally-identifying information other than as described below.

COOKIES

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Antonkuerti.com uses cookies to help it identify and track visitors, their usage of the website, and their website access preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the Store on the website, with the drawback that certain features of antonkuerti.com's online store website may not function properly without the aid of cookies.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at akconnect@antonkuerti.com

Return Policy as of April 2017:

Governing returns, exchanges, and replacements of items purchased at www.antonkuerti.com online store.

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund, exchange or replacement.

To be eligible for a return, your item (CD and/or DVD) must be unused and in the same condition that you received it. It must also be in the original packaging.

Exchanges of any of our CD’s and/or DVD will only be made if there is determined to be a verifiable manufacturers defect in the recording and/or packaging.

We will not exchange nor refund due to perceived quality issues of the discs, the liner notes, the packaging or items which are fully explained either on the exterior of the packaging and/or from within.

PLEASE NOTE that the DVD is NTSC All Regions format and therefore designed to be playable on most current devices around the world. We will not refund DVD purchases due to incorrect formatting selection, as we post detailed product information on www.antonkuerti.com for review prior to purchase. We will however assist the purchaser in certain circumstances by providing a DVD disc in PAL format, without any of the original DVD packaging, to help mitigate difficulties. Beyond that, the purchaser assumes full responsibility for using an adequate media player that supports playing currently produced content.

We will replace CD and/or DVD discs if they have been damaged and rendered unplayable due to postal handling. We request a photo of the damaged item as verification prior to issuance of a replacement item. We will not replace damaged packaging.

Refunds (if applicable)

To complete any of the above requests, we will first verify proof of purchase from www.antonkuerti.com/store. We will then advise where and how to return your item(s).

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to the credit card used for original payment within 3 business days. Please allow that refund processing through your provider may take several more days to appear on your account.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

If you have any questions about this policy, please contact akstore@antonkuerti.com